July 21, 2024
Welcome to FitEase! Metaspeed Yazılım Ltd. Şti. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard ("process") your information when you use our mobile application and website, FitEase ("Services"). If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns about our privacy practices, please contact us at [email protected]
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
2.1 Personal Data
We collect information that you voluntarily provide to us when you register for an account, use certain features of our app, or communicate with us. This includes:
2.2 Health and Fitness Data
To provide you with a personalized fitness experience, we may collect:
2.3 Usage Data
We also may collect the following information if you choose to provide us with access or permission:
2.4 Automatically Collected Data
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files.
This log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
**Device Data**:. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information
**Location Data**: We collect and process information about your device's location, which can be either precise or approximate. The amount of location data we collect depends on your device type and settings. For instance, we may use GPS and other technologies to determine your current location based on your IP address.
You can opt out of location data collection by refusing access or disabling the Location setting on your device. Please note that opting out may limit your ability to use certain features of our Services.
We use location data to:
2.5 Data From Third Parties
We may receive information about you from third-party sources. This includes:
We use the information we collect for various purposes, including to:
We collaborate with external partners to execute specific services or business functions on our behalf. These partners utilize their own technologies and resources based on our guidelines. This arrangement often involves processing your data through their tools, such as software development kits (SDKs), APIs, and cookies. Consequently, your information is processed on their servers, generally without their direct access to detailed information, to meet our operational needs.
Such processing of personal data can be viewed as sharing information with third parties. To regulate this, we (Data Controller) enter into detailed data processing agreements with these partners (Data Processors), specifying the rules for handling your data strictly on our behalf. These agreements ensure your data is processed exclusively for our purposes.
Our partners assist us in various areas, including the operation, enhancement, integration, customization, support, and marketing of our services. The types of third parties we share information with include:
Depending on your state of residence in the US or in other regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, Canada,etc. you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than your consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided. You will then be removed from the marketing lists. However, we may still communicate with you for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at [email protected].
GDPR
Under GDPR, You have certain rights around the use of your data, including the ability to opt-out of promotional emails, cookies, and the collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. We want you to be in control of your information, so we have provided you with the following tools:
United States
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. This Section shall apply to Users who are resident in those states. More information is provided below.
Categories of Personal Information We Collect
We only collect sensitive personal information, as defined by applicable privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
The categories of Personal Data collected by FitEase in the last 12 months are described in the Privacy Notice and, for the purposes of the CCPA, correspond to the following categories of Personal Information listed in the CCPA:
| Category | Examples | Collected |
|---|---|---|
| Category A- Personal information as defined in the California Customer Records statute | Real name, email address, contact information, ID | Yes |
| Category C- Protected classification characteristics under state or federal law | Gender, age, date of birth, medical condition, | Yes |
| Category D- Commercial information | Purchase history | Yes |
| Category F - Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | Yes |
| Category G - Geolocation data | Device location | Yes |
| Category L - Sensitive personal Information | Health data | Yes |
To deliver our services, we may share your personal information with entities that perform tasks on our behalf or support our objectives. These entities may be classified as service providers (or contractors) and third parties under the California Privacy Rights Act (CPRA), based on their roles and relationships with us.
To clarify which personal data is shared with these entities and for what purposes, we have included a table below. The table outlines the categories of service providers and third parties we collaborate with.
| Category of Service providers | Purpose of sharing data | Categories of personal data shared |
|---|---|---|
| Product monitoring service providers | To prevent and/or address errors or technical issues | All сategories of personal data |
| Communication service providers | To provide our Service To maintain and service your account and provide you with customer service To communicate with you regarding your use of our Service | Identifiers Internet or other electronic network activity Device and Geolocation data |
| Marketing service providers | To send you marketing communications To deliver our ads | Identifiers Advertising IDs Internet or other electronic network activity Commercial information |
| Data analytics providers | To research and analyze your use of the Service To audit ad performances | All categories of personal data |
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section, "4. Sharing Your Data"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" your personal information. We have disclosed the following categories of personal information to third parties to a business or commercial purpose in the preceding twelve (12) months:
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under Section 4 and 5.
We have sold or shared the following categories of personal information to third parties in the preceding twelve (12) months:
The categories of third parties to whom we sold personal information are:
The categories of third parties to whom we shared personal information with are:
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
Depending upon the state where you live, you may also have the following rights:
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting or by referring to the contact details at the bottom of this document.
You can opt out from the selling of your personal information, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will Inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83. also known as the "Shine The Light" law. permits our users who are
California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the “Contact US” section.
Other Regions
You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This privacy notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us at [email protected]
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you delete your account, all your data along with your account will be permanently deleted within 6 months. Additionally, if there is no activity on your account for 10 years, all associated data and your account will be deleted.
Please note that if you have an active subscription and you delete your account or the app, your subscription will continue until you cancel it directly.
We take the security of your personal data very seriously and have implemented a range of technical and organizational measures to protect your information. These measures include:
Technical Measures:
Encryption: All sensitive data is encrypted during transmission and at rest to ensure it is protected from unauthorized access.
Access Controls: We use strict access controls, including authentication and authorization protocols, to ensure that only authorized personnel can access your data.
Monitoring: Our systems are continuously monitored for potential vulnerabilities and breaches, allowing us to respond promptly to any security incidents.
Organizational Measures:
Training: Our staff undergoes regular training on data protection and security best practices to ensure they handle your data with the utmost care.
Policies: We have established comprehensive internal policies that govern the handling and protection of personal data, ensuring compliance with relevant laws and regulations.
FitEase is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible. Parents or guardians who believe that their child has provided us with personal data without their consent should contact us immediately.
Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]
Metaspeed Yazılım Ltd. Şti.
Üniversiteler Mahallesi 1606 Cadde B 2 Blok NO:4B İÇ KAPI NO 705 Çankaya /Ankara
[email protected]
Legal Notice
For European citizens or residents:
You can exercise your rights as a data subject (right to be informed; right of access; right to rectification; right to erasure; right to restriction; right of data portability; and the right to object) by contacting our European representative:
Naq Cyber B.V.;
Contact: Nadia Kadhim
Address: Vlamingstraat 4, 2712BZ Zoetermeer, Netherlands
Email: [email protected]
This representative may be contacted at any time for inquiries or complaints related to the processing of your data if you are a European national or resident. You may contact our representative to exercise your rights as described in this privacy policy.
When contacting our European representative, always mention our name and the nature of your request or inquiry in the subject of your email.